I'm here when you need something.

You connect me to your account, and I keep an eye on your spending in the background, look for where you overpay and send rewards to your Wallet for every quest you complete. No spreadsheets, no forms.

Over 600,000 people trust me. I am and will stay free.

If you have trouble connecting your bank account, try this:

• Make sure your phone's operating system is updated to the latest version.

• Make sure you have the latest version of the app.

• Log out and back in, or restart your phone.

• Use the bank connection guide right in the app.

• If you need help, write to support@patrongo.com, ideally with an exact description of the problem.

Open the app, enter your email and choose Forgot password. Depending on your email, I'll offer to reset your password or to sign in with Google, Apple or Facebook, if that's how you registered. No email yet? Check your spam folder too.

Each phone number can only be registered with me once. If another registration already uses it, you can't continue with that number.

You probably already have another registration where you used this account. Each bank account can only be with me once, so you can't continue with it in a new registration.

The vault pays between CZK 0.50 and CZK 100. The exact amount depends on the level you reach.

Your quests are tailored to when you signed up, the banks you've connected and a few other things, so it differs for everyone. I add new ones several times a week, so check the app now and then.

You connect your account via PSD2, the secure standard banks use across Europe. Then I just watch your spending and look for savings in the background.

Sure, anytime. A few taps in the app is all it takes.

It's protected under GDPR, and I only see what you let me see through PSD2. I have no access to your money, I only see your balance and payment history.

Try this:

• Check that you're entering the same email you signed up with.

• Look in your spam folder in case the password recovery email landed there.

• If you signed up with Google, Facebook or Apple, log in the same way. In that case I don't send a password.

In your online banking, find the Third-party applications or Third-party access section and remove the permission for the Finbricks service. From then on, I can't see your account. The only thing is, I won't be able to send you new money-saving quests after that.

A quest is a concrete suggestion for saving money or improving your finances, tailored to your real transactions. You'll find it right in the app, and I'll send you a notification too.

I'll let you know right in the app and the reward shows up in your Wallet. You don't have to keep track of anything yourself.

Feel free to turn it down, that's totally fine. Over time it helps me learn what's actually useful for you.

Usually it helps to check your internet connection and try again. If it still doesn't work the second time, write to me using the contact below.

I keep adding more banks. Tell me which one you use, so I know what to work on next.

All the time, in the background. You don't even have to open the app, I'm still on it for you.

Try updating it manually in the App Store or Google Play. If it still won't work, write to me and I'll take a look.

No big deal. Try closing it and opening it again, that fixes the vast majority of crashes. If not, I'm here.

Check your notification settings in the app and on your phone. Sometimes it's just a switch that's off.

Open profile editing in the app, tap “Cancel account” and confirm. I deactivate your account straight away and delete it within three working days. Before you cancel, send the money from your Wallet to your bank and wait until it arrives. It's lost once the account is deleted.

Don't have the app any more? Write to support@patrongo.com.

I deactivate your account as soon as you confirm and delete it within three working days. You don't need to do anything else.

Right after you complete a quest, it lands in your Wallet. When you then withdraw the money to your account, I send it within 4 working days.

Download me through a button or QR code on this website. I'll send the reward to your Wallet once you're 18 or over, verify your phone, finish the scan and connect an account with at least 100 transactions in the last 6 months. You get it only once, and only once per bank account too. If you come through a friend's invite, you get the invite reward instead.

In the app, in the Patron Wallet section. You just need Patron EXTRA activated (the Wallet is part of it) and at least the minimum amount shown there. I then send the money to the account you activated the Wallet with.

I keep an eye on rewards so they stay fair for everyone. I remove them when the payout conditions aren't met, for example after an account is deleted or if you don't reply within 30 days to an email asking for missing details. The same goes for suspected misuse of rewards, duplicate registrations and email addresses created just for this. Rewards are valid for 12 months from when they're credited, then they expire.

Usually there's no current account connected at the partner bank I show you next to the Wallet, or the initial activation in the app isn't finished. If both are fine, update the app and your phone's system and try again.

I always send the money to the account you activated the Patron Wallet with. That's the case even if you have several accounts connected.

Always the one you used to activate the Patron Wallet.

Connect a current account at the partner bank I show you in the app next to the Patron Wallet, and go through the initial activation. Don't have an account there? The app can offer to help you open one. If the activation doesn't go through, update the app and your phone's operating system.

Anyone aged 18 or over with an actively used account at a Czech bank, meaning at least 100 transactions in the last 6 months.

Open the Invite a friend section in the app. You'll find your own link there, which you can share anywhere, for example on social media. You can also invite friends from your phone contacts by SMS.

I credit the reward once your friend has completed every step: verifying their phone, finishing the scan and connecting their bank. In the Invite a friend section, open their details to see which registration step they're on. You both get the reward once your friend meets the conditions, mainly being 18 or over and having an actively used account with at least 100 transactions in the last 6 months.

In the Invite a friend section you'll find a list of everyone you've sent an invitation to. Open anyone's details to see which stage they're at. From there you can also send them a reminder to finish signing up.

They most likely didn't register through your link. That happens when they don't use the code or close the app while signing up, so the code isn't applied automatically. That's why the reward hasn't been credited to either of you yet.

Right on the app's main screen, at the top. You always know exactly how much has piled up in the meantime.